Polski
Prices and types of tickets that must be validated
| Ticket type |
Zone | Ticket fares [PLN] Full fare | Ticket fares [PLN] Reduced1 |
|---|---|---|---|
| 20-minute | I+II+III | 4,00 | 2,00 |
| 60-minute or single trip | I+II+III | 6,00 | 3,00 |
| 90-minute | I+II+III | 8,00 | 4,00 |
| 24-hour |
I | 17,00 | 8,50 |
| I+II+III | 22,00 | 11,00 | |
| 48-hour | I+II+III | 35,00 | 17,50 |
| 72-hour | I+II+III | 50,00 | 25,00 |
| 7-day |
I | 56,00 | 28,00 |
| I+II+III | 68,00 | 34,00 | |
| weekend family ticket2 | I+II+III | 25,00 | |
| single trip group ticket (up to 20 people) |
I | 50,00 | 25,00 |
| I+II+III | 60,00 | 30,00 | |
1 Reduced fares apply only to eligible customers.
2 A weekend family ticket is valid only on Saturdays and Sundays and is available for groups between 2 (1 parent and 1 child up to 16 years old) and 7 people (1 parent and 6 children up to 16 years old, or 2 parents and 5 children up to 16 years old).
Prices and types of combined tickets that must be validated
| Ticket type |
Zone | Ticket fares [PLN] Full fare | Ticket fares [PLN] Reduced1 | |
|---|---|---|---|---|
| 70-minute KMK+KMŁ2 |
I+II+III | 7,00 | 3,50 | |
1 Reduced fares apply only to eligible customers.
2 The 70-minute combined ticket permits travel on KMK vehicles in ticket zones I, II and III, and on KMŁ trains on the Wieliczka Bogucice – Wieliczka Rynek Kopalnia section (or back) and in the area including all railway stations/stops with “Kraków” in the station name (excluding Kraków Airport). It is valid for 70 minutes from validation on public transport or trains.
Prices and types of Metropolitan Tickets
| Ticket type |
Zone | Ticket fare [PLN] Full fare | Ticket fare [PLN] Reduced1 |
|---|---|---|---|
| Metropolitan Ticket – network | I | 159,00 | 79,50 |
| II | 109,00 | 54,50 | |
| III | 109,00 | 54,50 | |
| I+II | 169,00 | 84,50 | |
| II+III | 169,00 | 84,50 | |
| I+II+III | 199,00 | 99,50 |
1 Reduced fares apply only to eligible customers.
Information about Metropolitan Tickets
Passengers can travel with Metropolitan Tickets during their validity period in the area of the ticket zone or zones for which they were purchased:
- by all Public Transport vehicles in Kraków,
- by Koleje Małopolskie trains and buses,
- by POLREGIO trains (excluding commercial trains),
- by Koleje Śląskie trains (excluding commercial trains),
- by municipal transport vehicles (from August 1, 2023, the Metropolitan Ticket has been valid for Wieliczka, Skawina, Niepołomice, Michałowice, Wielka Wieś and Zielonki).
The discounts applied to the Metropolitan Ticket depend on the channel through which the ticket is purchased. For example, if a passenger buys a ticket on the Kraków Public Transport website, they must prove their eligibility for the discount offered on that website when travelling on trains. Eligibility for free travel, including tickets for free rides, is not honoured. A Metropolitan Ticket must be returned to the operator from whom the ticket was purchased.
Map of the Metropolitan Ticket Area with additional offers
How do I obtain a Kraków City Card (KKM)?
The Kraków City Card is a personal electronic medium for a season ticket. To become a user of the KKM system and purchase a season ticket for the first time, while simultaneously receiving a free KKM card, please visit one of the Passenger Service Points and there:
- fill in the appropriate application (available below for download)
- present a document confirming identity
- submit a photograph
When your personal data changes to the extent that it also needs to be changed on the KKM card, you should go to any Passenger Service Point to update it. In the event that a KKM card is lost or damaged and this is the fault of the user, please go to any Passenger Service Point in order to receive a duplicate card along with the recently purchased, valid season ticket. The cost of issuing a duplicate card is PLN 12. .
How do I obtain a Małopolska Agglomeration Card (MKA)?
The Małopolska Agglomeration Card is a personal electronic medium for a season ticket. To become a user of the MKA system, simply go to one of the MKA Customer Service Points with a document confirming your identity and a photograph. You will then be issued, free of charge, with a personalized MKA card, on which the first season ticket will be registered. It is also possible to order the card through the MKA website and then either collect it in person at the MKA Customer Service Point or have it delivered by post.
Complaints
Complaints regarding the distribution of KMK tickets at the Passenger Service Points can be sent to the following e-mail address: sekretariat@ztp.krakow.pl.
Complaints regarding the distribution of KMK tickets in the Kraków City Card system (stationary KKM ticket machines, mobile ticket machines, Electronic Passenger Account, the mKKM app) can be made by phone on 12 19 150. This number is available 24 hours a day and the call charge is based on the local operator’s rate. Otherwise, complaints can be sent by e-mail to: reklamacje@kkm.krakow.pl.
Complaints regarding the distribution of KMK tickets on the Małopolska Agglomeration Card system (stationary MKA ticket machines, the iMKA app, Małopolska Agglomeration Card Customer Service Points) can be sent to the following e-mail address: reklamacje@mka.malopolska.pl.
Free travel on Kraków Public Transport
| Eligible persons | Basis of entitlement/document confirming eligibility1 |
| Children from birth until 30 September of the year in which they turn 7 |
A declaration by the parent or guardian or an official document from the child or parents (guardians) allowing the age of the child to be determined |
| Pupils of primary schools in an inter-gmina integration area2 |
A valid school ID card for a pupil of a primary school in an inter-gmina integration area*2 *issued according to the model specified by the minister responsible for education and upbringing |
| Organized groups of primary school pupils in an area covered by inter-gmina integration2 together with teachers and guardians who use public transport to participate in educational and sports activities |
Excursion form signed by the headmaster of the primary school, containing a list of pupils and teachers/guardians, and stating the purpose and route of the excursion |
| Children and adolescents participating in the Kraków Family Card 3+ programme | Kraków Family Card in the form of a personalized smart card or mobile app with a free travel ticket record |
|
Children from families in which parents have at least three dependent children (including children in foster care) aged up to 18 years of age, or up to 24 years of age in the case of a child continuing education, or with no age limit in the case of a child with certified significant disability, permanently resident in an inter-gmina integration area. Eligibility covers children and adolescents in education up to the age of 24 |
A free travel registered ticket, issued for a period of 1 year on a smart card medium or in a mobile application
(entitlement is valid until the ticket expires) |
|
Pupils of family orphanages and family-type educational-care centres, together with guardians and their children and pupils of foster care institutions and children from large professional foster families permanently residing in an inter-gmina integration area |
A registered free travel ticket issued for a period of 1 year on a smart card medium or in a mobile application
In the case of organized groups using public transport to participate in educational and sports activities: an excursion sheet signed by the headmaster of the relevant family orphanage or family-type educational-care centre, containing a list of pupils and guardians, and stating the purpose and route of the excursion |
|
Children with disabilities and other members of families covered by the Kraków for Family “N” programme, as well as children with disabilities placed in care and educational institutions benefiting from this programme and their guardians |
Kraków Card for Families with a Disabled Child in the form of a personalised identification card |
|
Children up to the age of 18 with disabilities due to: hearing disorders or mental retardation or visual impairment or musculoskeletal disorders or neurological conditions with a guardian accompanying them on the vehicle |
A disabled person’s ID card or certificate indicating one of these symbols of the cause of the disability:
|
|
Pupils with special educational needs attending primary, secondary and post-primary schools with a guardian who travels:
|
For the eligible person: a valid school ID card issued to pupils with an identified need for special education due to a disability
For the guardian: a certificate issued by the establishment attended by the eligible pupil stating the name and address of the establishment and the address of residence of the eligible pupi |
|
Disabled persons with a certificate of: a severe disability or total incapacity for work and incapacity for self-support or incapacity for self-support or belonging to the first disability group with a guardian accompanying them on the vehicle |
A disabled person’s ID card or certificate specifying severe disability or a certificate stating total incapacity for work and incapacity for self-support, or incapacity for self-support or a certificate of belonging to the first disability group with a document confirming the identity of the eligible person |
| Persons with visual impairment with a guide accompanying them on a vehicle |
A disabled person’s card or certificate, indicating a moderate degree of disability and including one of these symbols of the cause of the disability: 04-O, O, §26(1)(h) or a Polish Association of the Blind ID card with a document confirming the identity of the eligible person |
|
Disabled persons with lower limb musculoskeletal disorders: a moderate level of disability or total incapacity for work or belonging to the second disability group |
Disability certificate or certificate indicating a moderate degree of disability, with one of these symbols of the cause of the disability: 05-R, R, §26(1)(a), N, 10-N or a declaration of total incapacity for work or a certificate of belonging to the second disability group together with a medical certificate indicating a disability of the lower-limb musculoskeletal system and a document confirming the identity of the eligible person |
| People with a mental disability and with a recognized moderate level of disability3 |
A disability certificate or certificate indicating a moderate degree of disability, with one of these symbols of the cause of the disability: 01-U, U, §26(1)(c), and a document confirming the identity of the eligible person |
| Persons over 70 years of age | A document with a photograph confirming the age and identity of the eligible person |
|
People who have donated free of charge:
|
A pass confirming award of the Distinguished Voluntary Blood Donor Badge for donating 15/18 litres of blood or the Honorary Blood Donor Card awarded for donating 20 litres of blood and so making an exceptional contribution to the nation’s health or the Voluntary Blood Donor Card with an appropriate entry, certified by the stamp of the Blood Donor Centre together with a document confirming the identity of the eligible person |
| Persons who are disadvantaged due to wartime and post-war repression3 |
ID card of a victim of repression* *issued by the pension authority, with an entry of a current certificate of total or partial incapacity for work, or total incapacity for work and incapacity for self-support or a certificate of eligibility for veterans and persons subject to repression** **issued by the Office for Veterans and Persons Subject to Repression with a document confirming the identity of the eligible person |
| Anti-communist opposition activists and persons repressed for political reasons |
An ID card identifying a person as an anti-communist opposition activist or as a person repressed for political reasons*
*issued by the Office for Veterans and Repressed Persons |
| Polish citizens who were victims of the Third Reich and who are ordinary members of the Association of Poles Subjected to Forced Labour by the Third Reich | An Association of Poles Subjected to Forced Labour by the Third Reich ID card, with a document confirming the identity of the eligible person |
|
Persons authorized to:
during the performance of their duties |
A name badge confirming their authority to check transport documents on KMK vehicles or to check the quality of service on KMK vehicles |
| Employees of MPK S.A. in Kraków | An MPK S.A. employee card |
| Non-uniformed police officers carrying out operational activities on KMK vehicles | A free travel ticket on a smart card |
| Passengers using KMK on European Car Free Day, i.e. 22 September each year | – |
| Persons with Harmed Veteran status |
A Harmed Veteran ID card* *issued by the Ministry of the Interior and Administration or the Ministry of National Defence |
| Distinguished Transplant Donors3 | An ID confirming award of the Distinguished Transplant Donor Badge with a document confirming the identity of the eligible person |
| MPs and senators4 |
An MP or Senator’s card* *in conjunction with Articles 43(1) and 45(1) and (3) of the Act of 9 May 1996 on the Performance of the Mandate of Deputies or Senators (Journal of Laws 2022, item 1339, Journal of Laws 2023, item 1234) |
| War invalids, military invalids, and guides for war invalids classified in the first disability group4 |
A war (military) invalid’s book* *issued by the pension authority in accordance with the model specified in the Regulation of the Minister of Social Policy of 23 June 2004 on the Procedure for the Issue and Cancellation of a War (military) Invalid's Book, the Documents Required for its Issue and the Specimen of a War (military) Invalid's Book (Journal of Laws 2004, No. 158, item 1653), with reference to Article 16, paragraphs 1 and 2 of the Act of 29 May 1974 on the Provisions made for War (military) Invalids and their Families (Journal of Laws 2023, item 1100) |
| Blind civilian victims of warfare and their guides4 |
An ID card for a blind civilian victim of warfare* *issued by the pension authority in accordance with the formula set out in the Ordinance of the Minister of Labour and Social Policy of 1 February 2007 on the ID Cards of Blind Civilian Victims of War (Journal of Laws 2007, No. 24, item 153), in conjunction with Article 10(1)(1), (3)(1) and Article 11 of the Act of 16 November 2006 on the Entitlements of Blind Civilian Victims of War to Monetary Benefits (Journal of Laws 2021, item 1820 as amended) |
1 Disabled persons are entitled to free travel only if their disability has been established by a competent institution or public authority.
2 Free travel entitlement is granted to pupils of primary schools in gminas that have set out, in an agreement with the Kraków Gmina, the duration of the entitlement and detailed conditions for covering its costs.
3 Persons entitled to free travel may, after documenting their entitlement, obtain a personal free travel ticket, saved on a medium in the form of a personalized electronic card or displayed in a mobile application, for a period consistent with the validity of the documents confirming the entitlement (a free travel ticket is issued for a period of 10 years). In cases where entitlement for a guardian/guide (except for students with special educational needs) is also included, a free travel ticket contains a special endorsement confirming the entitlement of the guardian/guide.
4 Rights under generally applicable laws.
Discounted fares on Kraków Public Transport
| Eligible persons | Basis of entitlement/document confirming eligibility1 |
|
Children and adolescents from 1 October of the calendar year in which they turn 7 until they reach the age of 16*2 * this does not apply to pupils of primary schools in an inter-gmina integration area,2 who are entitled to free travel |
Document with a photograph and date of birth |
|
Adolescents after turning 16 years of age, studying in public schools, or in non-public schools with the privileges of public schools, included in the Polish educational system*2 *no longer than until turning 24 years of age |
A valid school ID card* *issued in accordance with the model specified by the minister responsible for national education or culture |
| Students at doctoral schools |
A valid doctoral student ID card * *issued according to the specimen provided by the minister of higher education |
| Pupils and students of foreign schools aged up to 26 | A valid ISIC card (International Student Identity Card) bearing the holder’s name) |
|
Disabled persons with a certificate of: a moderate level of disability or total incapacity for work or belonging to the second disability group |
Disability certificate or certificate indicating a moderate level of disability or a declaration of total incapacity for work or a certificate confirming classification in the second disability group with a document confirming the identity of the eligible person |
| Persons with hearing impairments |
Disabled person’s ID card with certificate of light disability indicating 03-L as the cause of disability or a card issued by the Polish Association of the Deaf with the entry: hearing disability |
| Pensioners up to 70 years of age |
A document confirming pensioner status, or a final decision awarding pension benefits, together with a document confirming the identity of the eligible person |
| Distinguished Voluntary Blood Donors, 2nd degree, who hold a Kraków City Card4 | A Distinguished Voluntary Blood Donor card issued by the Polish Red Cross and a Kraków City Card |
| Veterans or persons engaged in activities equivalent to veterans’ activities and certain persons who are victims of wartime and post-war repression5 |
ID card of a victim of repression* * with an entry stating total or partial incapacity for work or total incapacity for work and incapacity for self-support or a certificate issued by the Office for War Veterans and Victims of Repression** **with an entry stating the allowances to which they are entitled in connection with Article 20(1) of the Act of 24 January 1991 on War Veterans and Certain Victims of War and Post-War Repression (Journal of Laws 2022, item 2039) |
| Undergraduates, students following engineering degrees, and master’s students5 |
A valid student ID card* *according to the model specified in the Regulation of the Minister of Science and Higher Education of 27 September 2018 on Studies (Journal of Laws 2023, item 2787) and in connection with Article 105 of the Act of 20 July 2018 on Higher Education and Science (Journal of Laws 2023, items 742, 1088, 1234, 1672, 1872 and 2005, Journal of Laws 2024, items 124 and 227) |
| Harmed veterans defined in accordance with the law5 |
Harmed veteran’s ID* *in accordance with the model specified in the Ordinance of the Minister of National Defence of 16 February 2012 on the Types of Veteran and Harmed Veteran ID cards and the Procedure for Issuing, Exchanging or Returning them (Journal of Laws 2012, item 229) and in connection with Article 30 of the Act of 19 August 2011 on Veterans of Activities Beyond the State Borders (Journal of Laws 2023, item 2112) |
| Students of colleges for social services employees5 |
A valid college student ID* *according to the model specified in the Regulation of the Minister of the Family, Labour and Social Policy of 15 September 2016 on Colleges for Social Services Workers (Journal of Laws 2016, item 1543) and in connection with Article 30(2) of the Act of 14 December 2016 on Educational Law (Journal of Laws 2024, items 742, 737, 854) |
1 A disabled person or a pensioner is entitled to discounted fares only if the disability or the pension entitlement has been recognized by the competent institution or public authority.
2 Persons entitled to reduced fares who use a monthly season ticket and who, during the period of validity of their ticket, reach the age of 16 or 24, are entitled to a reduced fare until the ticket expires.
3 Free travel entitlement is granted to pupils of primary schools in gminas that have set out, in an agreement with the Kraków Gmina, the duration of the entitlement and detailed conditions for covering its costs.
4 The entitlement to discounted fares on day and night lines applies only to season tickets.
5 Rights under generally applicable laws.