Polski
Prices and types of tickets that must be validated
| Ticket type |
Zone | Ticket fares [PLN] | |
|---|---|---|---|
| Full fare | Reduced1 | ||
| 20-minute | I+II+III | 4.00 | 2.00 |
| 60-minute or single trip | I+II+III | 6.00 | 3.00 |
| 90-minute | I+II+III | 8.00 | 4.00 |
| 24-hour | I | 17.00 | 8.50 |
| I+II+III | 22.00 | 11.00 | |
| 48-hour | I+II+III | 35.00 | 17.50 |
| 72-hour | I+II+III | 50.00 | 25.00 |
| 7-day | I | 56.00 | 28.00 |
| I+II+III | 68.00 | 34.00 | |
| weekend family ticket2 | I+II+III | 25.00 | |
| single trip group ticket – up to 20 people | I | 50.00 | 25.00 |
| I+II+III | 60.00 | 30.00 | |
1 Reduced fares apply only to eligible customers.
2 Weekend family ticket – valid only on Saturdays and Sundays, available for groups between 2 (1 parent and 1 child up to 16 years old) and 7 people (1 parent and 6 children up to 16 years old or 2 parents and 5 children up to 16 years old).
A passenger may use two identical concession tickets that must be validated so as to obtain the fare applicable in the zone. A regular ticket that must be validated allows two people with rights to travel with a 50% reduced fare to travel at the same time.
Prices and types of combined tickets that must be validated
| Ticket type | Zone | Ticket fares [PLN] | ||
|---|---|---|---|---|
| Full fare | Reduced1 | |||
| 70-minute KMK+KMŁ2 |
I+II+III | 7.00 | 3.50 | |
1 Reduced fares apply only to eligible customers.
2 The 70-minute combined ticket entitles to travel on KMK vehicles in ticket zones I, II and III, and on KMŁ trains on the Wieliczka Bogucice – Wieliczka Rynek Kopalnia section (or back) and in the area including all railway stations/stops with “Kraków” in the name of station (excluding Kraków Airport). It is valid for 70 minutes from validation on public transport or trains.
Prices and types of Metropolitan Tickets
| Ticket type | Zone | Ticket fare [PLN] | |
|---|---|---|---|
| Full fare | Reduced1 | ||
| Metropolitan Ticket – network | I | 159.00 | 79.50 |
| II | 109.00 | 54.50 | |
| III | 109.00 | 54.50 | |
| I+II | 169.00 | 84.50 | |
| II+III | 169.00 | 84.50 | |
| I+II+III | 199.00 | 99.50 | |
1 Reduced fares apply only to eligible customers.
On the between stops section located within two ticket zones passengers may only travel with tickets for the use of transport services in both zones.
Information about Metropolitan Tickets
On the basis of Metropolitan Tickets passengers may travel during their validity period in the area of the ticket zone/zones for which it was purchased:
- by all vehicles of Public Transport in Kraków,
- by trains and buses of Koleje Małopolskie,
- by POLREGIO trains (excluding commercial trains),
- by Koleje Śląskie trains (excluding commercial trains),
- by municipal transport vehicles – from August 1, 2023, the offer to honor the Metropolitan Ticket includes: Wieliczka, Skawina, Niepołomice, Michałowice, Wielka Wieś and Zielonki.
The offer of the Metropolitan Ticket includes concessions (discount fares) depending on the ticket purchase channel by the passenger, e.g. in the case of purchasing a ticket on the website of the Public Transport in Kraków, eligibility for the concession in force in the Public Transport in Kraków must be proven on trains. Free travel eligibility, including free ride tickets, are not honored. The Metropolitan Ticket must be returned to the Operator from whom the ticket was purchased.
Map of the Metropolitan Ticket area with additional offers
How do I obtain a Kraków City Card (KKM)?
The Kraków City Card is a personal electronic medium for a season ticket. To become a user of the KKM system and purchase a season ticket for the first time, while simultaneously receiving a free KKM card, visit one of the Passenger Service Points and there:
- fill in the appropriate application (also available below for download),
- present a document confirming identity,
- submit a photo.
It is possible to set up an Electronic Passenger Account and fill in an online application for a KKM, which can then be collected at a selected KMK Passenger Service Point.
When your personal data changes to the extent that it also needs to be changed on the KKM card, you should go to any Passenger Service Point to update it. In the event that the KKM card is lost or damaged due to the user’s fault, go to any Passenger Service Point in order to receive a duplicate card along with the recently purchased valid season ticket. The cost of issuing a duplicate card is 12 PLN. The mobile version of the KKM card can be created by downloading the Kraków City Card – mKKM mobile app.
How do I obtain the Małopolska Agglomeration Card (MKA)?
The Małopolska Agglomeration Card is a personal electronic medium for a season ticket. To become a user of the MKA system, you should go to one of the MKA Customer Service Points with a document confirming your identity (and additionally providing a photo) in order to collect a personalized MKA card (issued free of charge), on which the first season ticket will be registered. It is also possible to order the card through the MKA website and then collect it in person at the MKA Customer Service Point or choose the option of postal delivery. The mobile version of the MKA card can be created by downloading the Małopolska Aglomeration Card – iMKA mobile app.
A season ticket or a free ride ticket can only be stored on one carrier.
Complaints
Complaints regarding the distribution of KMK tickets in the Passenger Service Points can be sent to the following e-mail address [email protected].
Complaints regarding the distribution of KMK tickets in the Kraków City Card system (stationary KKM ticket machines, mobile ticket machines, Electronic Passenger Account, mKKM application) can be made by phone – 12 19 150 (phone number available 24 hours a day; the call charge is based on the local operator’s rate) or by using the form.
Complaints regarding the distribution of KMK tickets in the Małopolska Agglomeration Card (stationary MKA ticket machines, iMKA application, Małopolska Agglomeration Card Customer Service Points) system can be sent to the following e-mail address [email protected].
Free travel on Public Transport in Kraków
|
Eligible persons |
Basis of entitlement/document confirming eligibility1 |
|---|---|
|
Children from birth until 30 September of the year in which they turn 7 |
A declaration by the parent or guardian |
|
Pupils of primary schools in the area of intercommunal integration2 |
Valid school ID card for a pupil of a primary school in an inter-municipal integration area*2 * issued according to the model specified by the minister responsible for education and upbringing |
|
Organized groups of primary school pupils in the area covered by intercommunal integration2 together with teachers and guardians who use public transport in order to participate in educational and sports activities |
Trip sheet signed by the headmaster of the primary school, containing a list of pupils and teachers/guardians along with the purpose and route of the trip |
|
Children and adolescents participating in the program entitled Kraków Family Card 3+ |
Kraków Family Card in the form of a personalized smart card or mobile application with a free travel ticket record |
|
Children from families with many children, i.e. families in which parents have at least three dependent children (including children in foster care) aged up to 18 years of age, or up to 24 years of age in the case of a child continuing education, or without age limit in the case of a child with certified significant disability, permanently residing in the intercommunal integration area. Eligibility covers children and adolescents in education up to the age of 24 |
A free travel registered ticket, issued for a period of 1 year on a smart card medium or in a mobile application (entitlement is valid until the end of the validity of the ticket issued) |
|
Pupils of family orphanages and family-type educational-care centers, together with guardians and their children and pupils of foster care institutions and children from large professional foster families permanently residing in an inter-municipal integration area |
A free travel registered ticket, issued for a period of 1 year on a smart card medium or in a mobile application
In the case of organized groups using public transport in order to participate in educational and sports activities – a trip sheet signed by the headmaster of the family orphanages and family-type educational-care centers, containing a list of pupils and guardians along with the purpose and route of the trip |
|
Children with disabilities and other members of families covered by the Kraków for “N” Family program as well as children with disabilities placed in care and educational institutions benefiting from this program and their guardians |
Kraków Card for Families with a Disabled Child in the form of a personalised identification card |
|
Children up to the age of 18 with disabilities due to: hearing disorders or mental retardation, or visual impairment, or musculoskeletal disorders, or neurological conditions with a guardian accompanying them on the vehicle |
Disabled person’s ID card or certificate, indicating one of the disability cause symbols:
|
|
Pupils with special educational needs attending primary, secondary and post-primary schools with a guardian who travels:
|
For the eligible person: a valid school ID card, issued to pupils with an identified need for special education due to a disability
For the guardian: a certificate issued by the establishment attended by the eligible pupil stating the name and address of the establishment and the address of residence of the eligible pupil |
|
Disabled persons with a certificate of: a severe disability or total incapacity for work and incapacity for self-support or incapacity for self-support or a first disability group with a guardian accompanying them on the vehicle |
Disabled person’s ID card or certificate, specifying severe disability or a certificate stating total incapacity for work and incapacity for self-support or incapacity for self-support or a first disability group certificate with a document enabling the identity of the eligible person to be confirmed |
|
Persons with visual impairment with a guide accompanying them on the vehicle |
Disabled person’s card or certificate, indicating a moderate degree of disability and including one of the disability cause symbols: “04-O”, “O”, “§26(1)(h)” or an identity card of the Polish Association of the Blind with a document confirming the identity of the eligible person |
|
Disabled persons with lower limb musculoskeletal disorders: a moderate level of disability or total incapacity for work or the second disability group |
Disability certificate or certificate indicating a moderate degree of disability, with one of the disability cause symbols: “05-R”, “R”, “§26(1)(a)”, “N”, “10-N” or a declaration of total incapacity for work or the second disability group certificate together with a medical certificate indicating a disability of the lower limb musculoskeletal system and a document confirming the identity of the eligible person |
|
People with a mental disability with a recognized moderate level of disability3 |
A disability certificate or certificate indicating a moderate degree of disability, with one of the disability cause symbols: “01-U”, “U”, “§26(1)(c)” with a document confirming the identity of the eligible person |
|
Persons over 70 years of age |
A document with a photograph confirming the age and identity of the eligible person |
|
People who have donated free of charge:
|
A pass confirming the award of the badge “Distinguished Voluntary Blood Donor” for donating 15/18 liters of blood or the “Honorary Blood Donor – Merited for the Health of the Nation” card for donating 20 liters of blood or the Voluntary Blood Donor card with an appropriate entry, certified by the stamp of the Blood Donor Centre together with a document confirming identification of the eligible person |
|
Persons who are disadvantaged due to wartime and post-war repression3 |
ID card of a victim of repression* * issued by the pension authority, with an entry of a current certificate of total or partial incapacity for work, or total incapacity for work and incapacity for self-support or a certificate of eligibility for veterans and persons subject to repression** ** issued by the Office for Veterans and Persons Subject to Repression with a document confirming the identity of the eligible person |
|
Anti-communist opposition activists and persons repressed for political reasons |
Legitimacy of anti-communist opposition activist or person repressed for political reasons* * issued by the Office for Veterans and Repressed Persons |
|
Polish citizens who were victims of the Third Reich and who are ordinary members of the Association of Poles who were victims of the Third Reich |
An ID of the Association of Poles Damaged by the Third Reich with a document confirming the identity of the eligible person |
|
Persons authorized to:
during the performance of their duties |
Named badge confirming authority to: check transport documents on KMK vehicles or to check the quality of service on KMK vehicles |
|
Employees of Miejskie Przedsiębiorstwo Komunikacyjne S.A. in Kraków |
MPK S.A. employee card |
|
Non-uniformed police officers carrying out operational activities in KMK vehicles |
A free travel ticket on a smart card medium |
|
Passengers using KMK on the European Car Free Day, i.e. 22 September each year |
– |
|
Persons with a Disabled Veteran status |
An injured veteran’s ID card* * issued by the Ministry of Interior and Administration or the Ministry of National Defense |
|
Distinguished Transplant Donors3 |
An ID acknowledging award of the “Distinguished Transplant Donor” badge with a document confirming the identity of the eligible person |
|
MPs and senators4 |
An MP or Senator card* |
|
War invalids and military invalids and guides for war invalids classified in the first disability group4 |
A war (military) invalid’s book* * issued by a pension authority in accordance with the model specified in the Ordinance of the Minister of Social Policy of 23 June 2004 on the mode of issue and cancellation of war (military) invalid’s book, documents required for its issue and a specimen of war (military) invalid’ issued by a pension authority in accordance with the model specified in the Ordinance of the Minister of Social Policy of 23 June 2004 on the mode of issue and cancellation of war (military) invalid’s book, documents required for its issue and a specimen of war (military) invalid’s book (Journal of Laws of 2004. No. 158, item 1653), in connection with art. 16, sections 1 and 2 of the Act of 29 May 1974 on provision for war and military invalids and their families (i.e. Journal of Laws of 2023, item 1100) |
|
Blind civilian victims of warfare and their guides4 |
An ID for a blind civilian victim of warfare* * issued by the pension authority in accordance with the formula set out in the Ordinance of the Minister of Labor and Social Policy of 1 February 2007 on the ID card of blind civilian victims of war activities (Journal of Laws of 2007, No. 24, item 153), in conjunction with Article 10(1)(1), (3)(1) and Article 11 of the Act of 16 November 2006 on monetary benefits and entitlements to which blind civilian victims of war activities are entitled (i.e. Journal of Laws of 2021, item 1820 as amended) |
1 Disabled persons are entitled to free travel only if their disability has been established by a competent institution or public authority.
2 Free travel entitlement is granted to pupils of primary schools run in the area of municipalities which, in the relevant inter-municipal agreement with the Municipality of Kraków, set out the duration of the entitlement and detailed conditions for covering the costs of the measure.
3 Persons with the entitlement to free travel may, after documenting their entitlement, obtain a personal free travel ticket, saved on a medium in the form of a personalized electronic card or displayed in the mobile application, for a period consistent with the validity of the documents confirming the entitlement (for indefinite documents, the free travel ticket is issued for a period of 10 years). In cases where the entitlement for a guardian/guide (except for students with special educational needs) is also included, the free travel ticket contains a special endorsement confirming the entitlement of the guardian/guide.
4 Rights under generally applicable laws
Discounted fares on Public Transport in Kraków
|
Eligible persons |
Basis of entitlement/document confirming eligibility1 |
|---|---|
|
Children and adolescents from 1 October of the calendar year in which they turn 7 until they reach the age of 16*2 * does not apply to pupils of primary schools in the area of intercommunal integration2 – entitled to free travel |
Document with a photograph and date of birth |
|
Adolescents after turning 16 years of age, studying in public or non-public schools with privileges of public schools, included in the Polish educational system*2 * no later than until turning 24 years of age |
A valid school ID card* * issued in accordance with the model specified by the minister responsible for national education or culture |
|
Participants of third-cycle studies and doctoral schools |
A valid doctoral student ID card * issued according to the specimen provided by the minister responsible for higher education |
|
Pupils and students of foreign schools, up to the age of 26 |
Valid named card: ISIC (International Student Identity Card) |
|
Disabled persons with a certificate of: a moderate level of disability or total incapacity for work or the second disability group
|
Disability certificate or certificate indicating a moderate level of disability or a declaration of total incapacity for work or the second disability group certificate with a document confirming the identity of the eligible person |
|
Hearing impaired persons |
Disabled person’s ID card with certificate of light disability, indicating the cause of disability: “03-L” or a card issued by the Polish Association of the Deaf with the entry, or a card issued by the Polish Association of the Deaf with the entry “hearing disability” |
|
Pensioners up to 70 years of age |
A document confirming the pensioner’s status or a final decision awarding pension benefits, together with a document confirming the identity of the eligible person |
|
Deserved Voluntary Blood Donors, 2nd degree, holders of the Kraków Card status4 |
The “Distinguished Voluntary Blood Donor” card issued by the Polish Red Cross and the status of Kraków Card |
|
Veterans or persons engaged in activities equivalent to veterans’ activities and certain persons who are victims of wartime and post-war repression5 |
ID card of a victim of repression* * with an entry stating total or partial incapacity for work or total incapacity for work and incapacity for self-support or a certificate issued by the Office for War Veterans and Victims of Repression** ** with an entry stating the allowances to which they are entitled in connection with Article 20(1) of the Act of 24 January 1991 on War Veterans and Certain Victims of War and Post-War Repression (i.e. Journal of Laws of 2022, item 2039) |
|
Bachelor, engineering or master students5 |
Valid student ID card* * according to the model specified in the Regulation of the Minister of Science and Higher Education of 27 September 2018 on studies (i.e. Journal of Laws of 2023, item 2787) in connection with Article 105 of the Act of 20 July 2018 the Law on Higher Education and Science (i.e. Journal of Laws of 2023, item 742, 1088, 1234, 1672, 1872, 2005, Journal of Laws of 2024, item 124, 227) |
|
Disabled veterans defined in accordance with the law5 |
Disabled veteran’s ID* * in accordance with the model specified in the Ordinance of the Minister of National Defense of 16 February 2012 on the type of veteran and injured veteran ID cards and the procedure for issuing, exchanging or returning them (Journal of Laws of 2012, item 229), in connection with Article 30 of the Act of 19 August 2011 on veterans of activities outside the state borders (Journal of Laws of 2023, item 2112) |
|
Students of the colleges of social service workers5 |
Valid college student ID* *according to the model specified in the Regulation of the Minister of Family, Labor and Social Policy of 15 September 2016 on colleges of social service workers (i.e. Journal of Laws of 2016, item 1543) in connection with Article 30(2) of the Act of 14 December 2016 the Education Law (i.e. Journal of Laws of 2024, item 742, 737,854) |
1 A disabled person or a pensioner is entitled to discounted fares only if the disability or the pension entitlement has been recognized by the competent institution or public authority.
2 Persons entitled to concessionary journeys, using a personal monthly season ticket, who turn 16 or 24 years of age during the ticket validity period, until the end of the ticket validity period.
3 Free travel entitlement is granted to pupils of primary schools run in the area of municipalities which, in the relevant inter-municipal agreement with the Municipality of Kraków, set out the duration of the entitlement and detailed conditions for covering the costs of the measure.
4 The entitlement to discounted fares on day and night lines applies only to season tickets.
5 Rights under the generally applicable laws
A passenger who has lost the right to the concession after purchasing a season reduced fare ticket, may use this ticket until its expiration, provided that an additional single trip reduced fare ticket is validated at every trip.