Contact

Have you had a problem with the purchase of a ticket at a KKM machine (e.g. stopping cash without issuing a confirmation, taking payment and not issuing a ticket)? Fill out the form, we will verify the incident.

Request for VAT invoice

Need a VAT invoice for your ticket purchase? Fill out the form and send us your invoice details.

Report your concerns about the operation of MPK S.A. in Krakow, the quality of service or the work of our employees.

Submitting a Claim

Were you injured or did your property sustain damage while traveling on an MPK S.A. vehicle in Kraków? Fill out the form to file a claim.

Would you like to recognize an employee or praise our activities? We would be very pleased - let us know!

General Matters

Do you have a question about the operation of MPK S.A. in Krakow? Use this form.

Reports of whistleblowers

Have you noticed irregularities that may affect the operation of MPK S.A. in Krakow? Report them in a safe and confidential manner.

Phones

Informations

Information on timetables, connections, traffic updates, ticket offers, lost property, and complaints regarding the KKM card and ticket machines.

607 600 070

Administrative matters

HR Department, Accounting Department, Purchasing Department and other departments.

12 254 10 00

Management Board of MPK S.A. Kraków

zarzad@mpk.krakow.pl

12 254 10 00

Promotion and Advertising Department

reklama@mpk.krakow.pl

12 254 19 19

Spokesperson

Contact details for media representatives rzecznik@mpk.krakow.pl

12 254 11 04